Concepts |
Explains what nService is for. The objects it manages including service requests, knowledge base, users and assets. |
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Authentication |
Explains how the log on process of nService including how you can integrate it with Active Directory. |
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Authorization |
Explains the access control mechanism of nService. |
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Q&A Wizard |
Describes what a question & answer wizard is and how to construct an effective welcome wizard including how to seamlessly transition it onto the service request submitting form. |
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Reports |
Describes how to write various types of reports. |
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Upgrade |
Describes how to upgrade from older releases of nService or from older products by Avensoft such as Help Desk Server 2. |
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Changes |
Lists changes between nService releases. |
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Localization |
How to translate nService to your language |
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License Agreement |
Avensoft nService software license agreement. |
Copyright(c) 2007 Avensoft.